How do I block a client from booking online?
Add a client to the ban list in a controlled way when the feature is enabled.
Public guide
Optional feature
Block a client
- Open Clients and find the correct client.
- Open the client profile.
- Choose the action to block the client.
- Enter only the requested reason or internal information.
- Check the identifying details and confirm.
Resevu uses the ban list to recognise new online booking attempts based on the configured details.
Use this feature carefully and in accordance with your own policy and applicable privacy rules. Blocking a client does not automatically cancel existing bookings.